Firstly, navigate to your Shopify dashboardAppsPersonal Discount and hit Add automation. Then, select Omnisend as your Email Service Provider and Recover abandoned carts as the campaign type.

Add Shopify Personal Discount automation for Omnisend recover abandoned carts campaign animated

You will be redirected to a form, where you can set up details of your automation such as a discount value, usage limit, or expiration date. If you would like to learn more about the discount settings provided by our app, please look at the article on how to configure a discount.

Save the automation settings when you finish and copy the code snippet to the clipboard.

Copy the Personal Discount code snippet for Omnisend abandoned carts campaign animated

Now switch over to the Omnisend dashboard and click on AutomationNew workflowCreate custom workflow. You can also use the built-in abandoned cart automation.

How to create Omnisend new workflow animated
Select a trigger to set who will enter this automation. In this case, it should be Abandoned Cart. You can also use additional filters such as Product or Cart Sum if you need them.

How to set Abandoned carts automation trigger in Omnisend animated

Select an action that will be taken when a customer abandons their cart. Drag and drop an email element to your workflow. Then you can edit your email template content.

How to add emailing in Omnisend workflow animated

Let's include a discount code in your email template. To do this, drag and drop an HTML element. Delete the default content and paste the code snippet from Personal Discount.

How to add a unique discount code in Omnisend email animated

Set a proper delay. To do this, drag and drop an element with the same name and provide the desired value. 

How to set a delay emailing in Omnisend workflow animated

Now it's time to activate your workflow.

How to activate Omnisend workflow animated

From now on your customers who abandon their carts will get a message with a discount code to encourage them to complete their order. 

Shopify with Omnisend: abandoned cart recovery message